Episode 71: The Art of Product Launch: From Crickets to Customers

The Art of the Product Launch

Hey flower fam,

We’ve been there—standing at the farmer’s market with the most stunning bouquet or launching a brand-new product online, feeling proud, hopeful… and then—crickets. The truth? A beautiful product doesn’t launch itself.

In Episode 71 of The Flower Files, we’re pulling back the curtain on something every small business owner, farmer-florist, or creative entrepreneur should know: how to launch a product the right way—with strategy, soul, and yes, a little swagger.

Whether it’s a new workshop, floral subscription, or that long-awaited Etsy drop, we’re talking you through the real steps we’ve learned (often the hard way) to go from silence to sold out.

Why Most Launches Flop (And How We Know)

Let’s just say we’ve launched our fair share of things that didn’t land. A product we were so excited about would go live, we’d make one quick announcement—“Link in bio!”—and… nothing.

What we learned? A launch is not an announcement. It’s a performance. A story. A build-up.

People don’t just want your product—they want what it does for them:

  • A flower calendar isn’t just about dates; it’s a calming morning ritual.
  • A course isn’t just content; it’s freedom from feeling stuck.
  • A bouquet isn’t just blooms; it’s a moment of joy in their day.

So it’s our job to make people feel that before we ever ask them to buy.

The Pregame Is the Game

Your launch starts way before launch day. This is your pregame phase, where you:

  • Share behind-the-scenes (even the messy, first drafts!)
  • Ask for feedback (“Which label do you love more?”)
  • Tease what’s coming (“Something magical is dropping next week…”)
  • Tell your story (“This product changed the way we…”)

Think Netflix trailer, not garage sale. Build curiosity and make your audience feel like insiders, not just spectators. The more invested they are before launch day, the more likely they’ll show up ready to buy.

The Launch Window: It’s Showtime

When it’s go time—go all in.

Your launch week should feel like your own version of the Super Bowl. We’re talking:

  • Daily posts and stories
  • Lives and reels
  • Testimonials and personal transformation stories
  • Clear why it matters messaging
  • And yes, some urgency (but the real kind—more on that below)

If Beyoncé can post six times a day about her album, you can post twice about your bouquet drop. People miss things all the time on social, and repetition is not annoying—it’s effective.

Real Urgency Converts

People don’t always buy because they’re ready—they buy because they don’t want to miss out.

But here’s the rule: only create urgency if it’s real.
No fake “almost sold out!” vibes here.

Instead, try:

  • “Only 25 subscriptions available this season”
  • “Buy by Friday and get our bonus masterclass”
  • “This workshop only runs once a year”

When urgency is grounded in truth, it builds trust. And trust builds a business that lasts.

Selling Isn’t Slimy—It’s a Service

This one’s personal. We’ve struggled with this idea—feeling awkward promoting ourselves, scared of being “too much.” But here’s what we’ve come to believe:

If your product can help someone, you’re doing them a favor by talking about it.

Your flowers, your knowledge, your creative work—it matters. If someone’s going to spend money anyway, wouldn’t you rather it be on something that truly supports them and uplifts them?

You’re not being pushy. You’re being a guide. You’re inviting them into something beautiful.

What Happens After the Launch?

The launch doesn’t end when the cart closes.
This is where we see so many makers ghost their people. But the truth is, this is just the beginning.

After launch, we:

  • Thank every buyer (yes, even publicly!)
  • Share feedback and photos
  • Keep talking to those who didn’t buy this time—because they might next time

The next launch starts the day the last one ends. Keep the momentum. Keep the connection.

Let’s Recap: Our Launch Essentials

Here’s our quick-hit Wildly Native checklist for launching with heart:

✅ Build buzz before launch day
✅ Show the behind-the-scenes (the real stuff!)
✅ Share your personal “why”
✅ Post boldly, consistently, and often
✅ Use urgency honestly
✅ Stay engaged after launch
✅ Remember: selling is service

Ready to Launch Something Beautiful (and Edible)?

If you’re dreaming up your next product or prepping for a new launch, don’t forget—small starts and soulful strategy go hand in hand. And if you’re looking for something uniquely beautiful to offer your customers, our Petal Pantry might be just what you need.

This is where culinary meets creativity—our Petal Pantry line features fresh and dehydrated edible blooms perfect for:

  • Food stylists and chefs
  • Grazing boards and cocktail kits
  • Wedding menus and party favors
  • Gift boxes, subscriptions, and seasonal collections

Whether you’re launching your own floral-infused brand or just want to elevate a customer experience, these blooms are ready to be part of your story.

👉 Explore the Petal Pantry and let your next launch taste as good as it looks.

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About The Flower Files

Join our team of flower lovers while they take you along their journey as flower farmer florists pursuing business, family, strategy, mother nature, wedding installs, and everything inbetween including fieldwork, floral design, all the way to the day of event execution.

This is a weekly show that talks about all things flowers including the reality of flower farming, using locally grown flowers in wedding design, and other flower use with an environmentaly focused perspective. It includes a variety of guests who are fower lovers, users, sniffers, and ethusiasts that will talk on a range of topics… depending on where the seasont takes us!

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